Official Documents

Privacy Policy ibc138 — Your Personal Data Protection is Our Priority

Ibc138 is committed to protecting the privacy and personal information of every member. This policy transparently explains how we collect, process, store, and protect your data.

Updated: January 2026 Bahasa Melayu SSL 256-bit Official Version
High-Level Data Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption, keeping your information safe from any unauthorized access attempts.

No Data Sharing Without Consent

Ibc138 will not sell, rent, or disclose your personal information to third parties for marketing purposes without first obtaining your explicit consent.

Your Data Control Rights

You have full rights to access, correct, transfer, or request the deletion of your personal data through our support team, available 24 hours a day.

Secure Server Storage

Your data is stored in an integrated data centre with strict physical and digital access controls, regularly audited by independent parties to ensure the highest security standards.

Cookie and Tracking Controls

Ibc138 uses cookies solely to improve the user experience and platform analytics. You can manage your cookie preferences at any time through your browser settings.

Data Protection Act Compliance

The ibc138 privacy policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring we operate in compliance with applicable local legislation.

1 Introduction

Welcome to the ibc138 Privacy Policy. This is our official document outlining our commitment to protecting the privacy and personal data of every user on our online wagering platform at ibc138.onl.

At ibc138, we believe that trust is the foundation of a strong relationship between a platform and its members. We therefore go beyond mere legal compliance — we genuinely care about how your data is managed from start to finish. Every decision we make regarding user data is carefully considered to ensure our members' interests are always protected.

By registering and using the ibc138 platform, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

This policy applies to all ibc138 services, including the website, iOS and Android mobile apps, and all our official communication channels. Any material changes to this policy will be communicated to you via your registered email before the amendments take effect.

ibc138's Commitment: We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your trust is our greatest asset and we will never sell or misuse your personal data.

2 Personal Data We Collect

Ibc138 only collects data necessary to provide a safe, fair, and compliant service. The following are the categories of data we collect:

2.1 Data You Provide Directly

When you register, make a deposit, or contact our support team, you provide the following information:

Full Name Date of Birth Email Address Phone Number Sender Address Payment Information KYC Documents Verification Selfie

2.2 Automatically Collected Data

When you use our platform, our systems automatically record the following technical information for security and service improvement purposes:

  • IP address and general geographic location
  • Device type, operating system, and web browser version
  • Pages visited, session duration, and navigation patterns
  • Transaction logs including deposits, withdrawals, and betting history
  • Session cookie and user preference cookie information

2.3 Data from Third Parties

In certain cases, we may receive information about you from trusted third parties, such as identity verification service providers, payment providers, or fraud prevention agencies. This data is used solely for the purpose of verifying and securing your account.

ibc138 never collects sensitive data such as religious information, health records, or sexual orientation. We only collect data that is relevant and necessary to provide a safe wagering service.

3 How We Use Your Data

Ibc138 uses your personal data for clear and legitimate purposes only. The following are the primary purposes for which that data is used:

  • Account Management: To create, verify, and maintain your user account, including the KYC process and age verification.
  • Transaction Processing: To process deposits, withdrawals, and all financial transactions securely and accurately.
  • Legal Compliance: To comply with legal obligations, including anti-money laundering (AML) requirements and reporting to the relevant authorities when required.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account misuse, and security threats.
  • Service Improvement: To analyze platform usage patterns in order to develop new features, improve the user interface, and enhance overall platform performance.
  • Service Communications: To send important notifications related to your account, security updates, policy changes, and responses to support inquiries.
  • Promotions and Offers: To send information about promotions, bonuses, and special offers — provided you have given consent to receive marketing communications.
  • Responsible Gaming: To monitor betting patterns and identify users who may need assistance or support related to responsible gaming.

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any of our promotional emails, or by updating your communication preferences in your account settings.

4 Sharing Information with Third Parties

Ibc138 takes a highly cautious approach to user data sharing. We do not sell or rent your data to any party for commercial purposes. Data sharing only occurs in very limited situations and for clear purposes:

4.1 Trusted Service Providers

We share necessary data with third-party service providers who help us operate the platform, including payment providers (FPX, DuitNow, Touch 'n Go), identity verification service providers, and cloud infrastructure providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.

4.2 Legal Requirements

Ibc138 may disclose your personal information to government authorities, law enforcement bodies, or courts when required to do so by law, court order, or to protect our legitimate rights.

4.3 Platform Protection

In cases involving fraud, money laundering, or serious security threats, we may share relevant information with fraud prevention agencies or other platforms involved in the digital security ecosystem.

ibc138 never sharing your personal information with advertisers, third-party analytics companies, or any organization for marketing purposes without your explicit consent.

5 Data Security and Protection Measures

Your data security is ibc138's highest technical priority. We continuously invest in the latest security infrastructure to ensure your personal and financial information is always protected.

1
End-to-End Encryption (SSL 256-bit)

All communication between your browser and ibc138 servers is secured with 256-bit SSL/TLS encryption. This means every piece of information you send — including passwords, card details, and personal data — cannot be read by third parties during transmission.

2
Two-Factor Authentication (2FA)

Ibc138 fully supports two-factor authentication for all member accounts. You are encouraged to enable 2FA via an authenticator app such as Google Authenticator to add an extra layer of security to your account.

3
Continuous Threat Monitoring

The ibc138 security system operates 24 hours a day, 7 days a week to detect any suspicious activity, unauthorized login attempts, or anomalies in transaction patterns. Any suspicious activity is promptly identified and preventive action is taken.

4
Independent Security Audit

The ibc138 technical infrastructure is regularly audited by accredited independent cybersecurity firms. These audits cover penetration testing, source code review, and a comprehensive assessment of all systems storing user data.

5
Encrypted Password Storage

Your password is never stored in plain text. We use strong one-way hashing algorithms with a unique salt for each account, ensuring your password cannot be retrieved even by ibc138 internal staff.

6 Cookies and Tracking Technology

Ibc138 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how our platform is used.

6.1 Types of Cookies We Use

  • Session Cookies: Temporary cookies that are automatically deleted when you close your browser. Used to maintain your login session during your visit.
  • Preference Cookies: Saves your preferences such as language, display theme, and other settings so you don't have to reconfigure them on every visit.
  • Security Cookies: Used to detect and prevent fraud, verify user identity, and protect accounts from unauthorised access.
  • Analytics Cookies: Collects information on how users interact with our platform to help us improve site design and functionality.

6.2 Managing Your Cookies

You can manage and delete cookies through your web browser settings. Please note, however, that disabling certain cookies — particularly session and security cookies — may affect the functionality and security of your experience on the ibc138 platform.

ibc138 does not use cross-site tracking technology or sell analytics data to any third party for advertising purposes.

7 Your Rights Regarding Personal Data

As a data subject, you have certain rights under Malaysia's Personal Data Protection Act 2010 (PDPA). ibc138 fully respects these rights and provides easy channels for you to exercise them.

Your Rights Description
Right of Access You have the right to obtain a copy of the personal data we hold about you. Requests will be processed within 30 business days.
Right to Rectification You may request the correction of any inaccurate, incomplete, or outdated data at any time through your account or our support team.
Right to Erasure You may request the deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes.
Right to Data Portability You may request your personal data in a machine-readable format for transfer to another service provider.
Right to Object You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
Right to Withdraw Consent Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact the ibc138 support team via live chat on the platform or our support email. We will respond within 3 business days and resolve requests within 30 business days.

8 Data Retention Period

Ibc138 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Malaysian law.

  • Active Account Data: Retained for the duration your account is active and for 7 years following account closure, in line with financial and tax legal requirements.
  • Transaction Records: Retained for a minimum of 7 years from the transaction date as required by Malaysia's anti-money laundering laws.
  • KYC Documents: Retained for 5 years after the business relationship ends, or for the period stipulated by the relevant authorities.
  • Support Communication Logs: Retained for 2 years from the date of last interaction for service quality and dispute resolution purposes.
  • Cookie and Session Data: Session cookies are deleted when the browser is closed; preference cookies are stored for a maximum of 12 months.

When data is no longer needed and there is no legal obligation to retain it, ibc138 will securely delete or anonymise that data using approved procedures.

9 Children's Privacy

The ibc138 platform is intended exclusively for adult users aged 18 years and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Every new account registration goes through a strict age verification process. Should we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the account in question.

If you believe that your child or any minor has registered on this platform, please contact our support team immediately at [email protected] so that we can take the appropriate action.

10 Links to Third-Party Sites

The ibc138 platform may contain links to third-party websites or services such as payment providers or game providers. This privacy policy does not apply to those third-party websites.

Ibc138 is not responsible for the privacy practices or content of any external websites. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information.

Links to third-party sites are provided solely for your convenience and do not constitute ibc138's endorsement or support of the content or privacy practices of those sites.

11 Amendments to the Privacy Policy

Ibc138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our services.

When we make significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this page
  • Sending email notifications to all registered members at least 7 days before the changes take effect
  • Displaying a clear notice on the platform's home page throughout the notification period

Continued use of the ibc138 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you must stop using the platform and may request account closure before the amendment's effective date.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist you.

You can reach us through the following channels:

  • Privacy Email: [email protected]
  • Live Chat: Available 24 hours a day, 7 days a week within the ibc138 platform or mobile app
  • Response Time: We are committed to responding to all privacy-related inquiries within 3 business days

To file a formal complaint regarding personal data protection, you may also contact the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body responsible for enforcing the Personal Data Protection Act 2010 in Malaysia.

For all privacy and data protection inquiries, contact us at: [email protected] — Our team will respond within 3 business days.

Trusted Platform

Your Data Is Safe at ibc138 — Register and Start Playing Today

Join millions of members who trust ibc138 as their preferred online wagering platform. Your privacy is protected, your game is secure.

SSL 256-bit Encrypted Data PDPA Compliant No Data Selling
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