Terms and Conditions ibc138 — Platform Terms of Use You Need to Know

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and ibc138 ("Platform", "Company", "we"). This document governs all aspects of your use of the ibc138 platform, including the website, mobile app, services, games, and all features provided.

By clicking the "Register" button, accessing the website, or using any ibc138 service, you expressly consent to all terms contained herein. This acceptance is valid and binding whether or not you have read the entire document.

This agreement is to be read together with Privacy Policy and Responsible Gaming Policy ibc138, all of which form part of the overarching terms governing your relationship with this platform.

2 Member Eligibility

Use of the ibc138 platform is restricted to individuals who meet all of the following eligibility criteria:

• Minimum age: You must be at least 18 years of age at the time of registration. ibc138 conducts systematic age checks and reserves the right to request verification documents at any time.
• Legal capacity: You must have full legal capacity to enter into a binding agreement in your jurisdiction of residence.
• Non-staff: Employees, contractors, agents, and immediate family members of ibc138 staff are not permitted to open a member account or participate in any platform promotions.
• One account only: Each individual is only permitted to hold one active account. Owning multiple accounts is a serious violation of these Terms.
• Personal use: Your ibc138 account is for personal use only. You are not permitted to register on behalf of others or allow others to use your account.

3 Account Registration

Registering an account at ibc138 is free and takes less than three minutes. However, you are fully responsible for ensuring that all information provided during registration is accurate, complete, and up to date.

3.1 Required Information

Upon registration, you are required to provide the following information accurately:

• Full name as stated on your official identification document
• A valid date of birth for age verification
• An active and accessible email address
• Phone number registered in your name
• A strong and unique password for your account

3.2 Identity Verification (KYC)

Ibc138 follows strict Know Your Customer (KYC) procedures in line with best practices in the digital financial industry. You may be required to submit a copy of your MyKad, passport, or other valid identification document, as well as proof of current address in the following situations:

• When cumulative withdrawal amounts exceed a specified limit
• When the system detects unusual account activity
• When there are discrepancies in account information
• Randomly as part of periodic compliance reviews

3.3 Account Security

You are solely responsible for keeping your login credentials confidential. ibc138 shall not be liable for any losses arising from unauthorised access to your account. Please contact our support team immediately if you suspect your account has been compromised.

4 Deposits and Payments

Ibc138 supports a variety of payment methods suited for users in Malaysia, including FPX bank transfer, DuitNow, Touch 'n Go eWallet, GrabPay, and cryptocurrencies such as USDT. All deposit transactions are processed securely with high-level encryption.

4.1 Deposit Terms

• Minimum deposit is RM 30 or equivalent depending on the selected payment method
• All deposits must be made using a payment method registered in your own name
• Ibc138 does not accept deposits from third parties or the use of another person's account.
• Successful deposits will be credited to your account within seconds up to a maximum of 15 minutes
• If a deposit is not received within that period, contact customer support with proof of transaction

4.2 Currency

The ibc138 platform operates in Malaysian Ringgit (MYR) as its primary currency. Deposits made in other currencies or crypto will be converted at the prevailing rate set by the platform at the time of the transaction. This exchange rate is final and non-negotiable.

5 Bonuses and Promotions

Ibc138 offers a wide range of bonuses and promotions for new and existing members, including welcome bonuses, reload bonuses, weekly cashback, and VIP programme rewards. All bonuses are subject to wagering (rollover) requirements clearly stated in each promotion's terms.

5.1 Wagering Requirements (Rollover)

• Each bonus has its own rollover requirement that must be met before a withdrawal can be made
• Rollover requirements are typically expressed as a multiple of the bonus amount — for example, a 20x rollover means you must place bets totalling 20 times the bonus amount
• Only valid and settled bets will count towards wagering requirements
• Cancelled bets, bets on excluded games, or bets placed on both sides will not be counted

5.2 Valid Bonus Usage

Ibc138 reserves the right to void bonuses and associated wins if there is evidence that a bonus has been misused, including:

• Using multiple accounts to claim the same bonus
• Betting strategies designed to circumvent rollover requirements
• Players colluding to artificially meet bonus eligibility requirements
• Using automated software or bots while utilizing a bonus

6 Fund Withdrawal

Ibc138 is committed to processing all valid withdrawal requests promptly and efficiently. Withdrawals are processed via the same payment method used for your original deposit, except in certain situations that require an alternative method.

6.1 Withdrawal Terms

• The minimum withdrawal is RM 50 per transaction
• The maximum daily withdrawal is RM 50,000; the limit may be raised for VIP members
• All bonus rollover requirements must be met before a withdrawal can be processed
• KYC verification must be completed for withdrawals exceeding the set limit
• The bank account or e-wallet used must be registered under the same member's name

6.2 Processing Time

Withdrawal processing times depend on the selected payment method:

• FPX / Local Bank Transfer: 15 minutes to 3 hours business hours
• Touch 'n Go / GrabPay / DuitNow: Usually less than 30 minutes
• Crypto (USDT): 15 to 60 minutes depending on the blockchain network

7 Game Rules

All games available on the ibc138 platform — including video slots, Live Casino, Sports Betting, e-sports, fish shooting, and table games — are operated in accordance with each game's specific rules. The following general principles apply across all game categories:

• All slot and RNG games use a random number generator independently verified by an accredited third party
• Settled game results are final and cannot be disputed unless there is substantial evidence of a technical failure
• If a technical disruption occurs during gameplay that prevents the outcome from being determined, the relevant bet will be returned to the player
• Ibc138 reserves the right to void any bets placed during a known display error or technical issue.
• For sports betting, results are based on the official decisions of the relevant sports governing body. Bets placed after the actual result is known will be voided.

7.1 Betting Limits

Each game has minimum and maximum wagering limits that are set and clearly displayed within the game interface. ibc138 reserves the right to adjust these limits for specific accounts based on risk profile and wagering history.

8 Prohibited Conduct

To ensure a fair and safe experience for all users, ibc138 strictly prohibits the following activities on the platform:

• Fraud and Manipulation: Any attempt to cheat, manipulate, or exploit vulnerabilities in the gaming or payment systems
• Money Laundering: Using the ibc138 platform for any money laundering or illicit financing activities
• Bonus Abuse: Systematically using multiple accounts or other methods to unlawfully exploit promotions and bonuses
• Hacking and Attacks: Any attempt to access ibc138 systems without authorization, including the use of hacking tools, bots, or automated scripts
• Account Sharing: Allowing any other individual to use or access your account in any way
• Unauthorized Collusion: Collusion between players to influence game outcomes, particularly in poker or live table games

9 Privacy and Data Protection

Ibc138 takes the protection of your personal information seriously. All data you provide to us is processed and stored in accordance with our comprehensive Privacy Policy. The following is a summary of our key privacy commitments:

• All personal information is protected with 256-bit SSL encryption during data transfer
• Your data is stored on secure servers with strict access controls and undergoes regular audits
• Ibc138 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent.
• Data may be shared with relevant authorities if required by law or court order
• You have the right to request access, correction, or deletion of your personal data at any time

For more detailed information on how we handle your data, please refer to Privacy Policy in full.

10 Account Termination

10.1 Termination by Member

You may close your ibc138 account at any time by contacting our customer support team. Prior to closure, ensure all rollover requirements have been met and all eligible balances have been withdrawn. Accounts with pending transactions may require additional processing time.

10.2 Termination by ibc138

Ibc138 reserves the right to suspend or terminate your account with or without prior notice in the following situations:

• Violation of any section of these Terms and Conditions
• Confirmation that registration information is false or misleading
• Suspicious or potentially unlawful activity
• Requests from relevant authorities
• Failure to complete KYC verification within the stipulated timeframe

10.3 Self-Exclusion

We are fully committed to responsible gaming. If you wish to self-exclude from the platform for a set period, please contact our support team. This option is available in your account settings and can be activated immediately. Learn more on the Responsible Gaming.

11 Liability Limit

To the extent permitted by applicable law, ibc138 and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of this platform.

• Ibc138 does not guarantee that the platform will operate without interruption or error at all times.
• We are not liable for losses caused by internet service disruptions, device issues, or factors beyond our control
• The maximum total liability of ibc138 to you under any circumstances shall not exceed the net deposit amount you made in the 30 days prior to the claim arising
• This agreement does not limit user rights under consumer protection laws applicable in Malaysia

12 Terms Amendment

Ibc138 reserves the right to amend, update, or improve these Terms and Conditions at any time at our sole discretion. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document
• Sending a notification via email to the address registered to your account
• Posting a notice on the platform at least 7 days before the amendment takes effect

Continued use of the ibc138 platform after an amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with any amendment, you must stop using the platform and may request account closure.

For any enquiries regarding these Terms and Conditions, please contact our customer support team, available to assist you 24 hours a day, 7 days a week via live chat on the ibc138 platform or mobile app.